net promoter score (NPS) -> καθαρή βαθμολογία υποστηρικτή

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net promoter score (NPS)

Γενικά το βλέπω αμετάφραστο: net promoter score" "βαθμολογία.

Net Promoter or Net Promoter Score (NPS) is a management tool that can be used to gauge the loyalty of a firm's customer relationships. It serves as an alternative to traditional customer satisfaction research and claims to be correlated with revenue growth. NPS has been widely adopted with more than two thirds of Fortune 1000 companies using the metric.
https://en.wikipedia.org/wiki/Net_Promoter

https://dspace.lib.uom.gr/bitstream/2159/19961/4/BalafasAlexandrosMsc2017.pdf
eiep newletter issue 03.indd