Author Topic: customer performance measurement system (CPM) -> σύστημα μέτρησης απόδοσης πελατών  (Read 586 times)

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customer performance measurement system (CPM) -> σύστημα μέτρησης απόδοσης πελατών

A Customer Performance Measurement System (CPMS) is therefore a CRM system used to analyse, evaluate, control and communicate customer performance and customer strategies.
https://diuf.unifr.ch/main/is/performance_measurement