Use of Australian Interpreting Service Sets Record

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Use of Australian Interpreting Service Sets Record

The Australian government provided interpreting services to a record number of people during the past fiscal year, handling one million calls. Laurie Ferguson, Parliamentary Secretary for Multicultural Affairs and Settlement Services, says telephone interpreting services offered by the government's Translating and Interpreting Service (TIS) National program increased by 17 percent in 2008-2009. "TIS National helps non-English speakers communicate with government departments, private businesses, emergency services, and community-based organizations," Ferguson explains. "In many ways, interpreters help non-English speakers to participate more fully in Australian social and economic life." She credits the national program with helping to drive the volume of calls through their promotion of "I Need an Interpreter" business cards. TIS National offers phone interpreting services in more than 160 languages and dialects. They also provides onsite interpreting.

From "Translating Service Is Talk of the Town"
PS News (Australia) (07/21/09)

Source: ATA Newsbriefs - July 2009


 

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